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Zomato, Swiggy ordered to shut down in several states – ETtech



Online food delivery platforms Zomato and Swiggy have been ordered to shut down in several states through the 21-day lockdown regardless of the union authorities’s tips categorizing meals supply beneath important providers.Tamil Nadu, Chattisgarh, Bihar, Assam and Pondicherry have directed Zomato and Swiggy to cease operations through the lockdown. “Only cooked food supply from Swiggy and Zomato are not allowed,” tweeted Greater Chennai Corporation, a civic physique that governs the capital metropolis of Tamil Nadu.

Some states are more and more making on-floor execution of providers tough in choose pockets by resorting to police power, and selectively closing kitchens, in accordance to firm officers and restaurant homeowners that ET spoke to. Andhra Pradesh and Telangana, nonetheless, have allowed meals deliveries with time restrictions.“Food, including cooked food, is an essential service for at least 20% of the country’s population like students, paying guests and young professionals who depend on it, especially at a time like this when the country has advised everyone for medical reasons to stay where they are, and not travel back home,” stated Vivek Sunder, chief working officer at Swiggy.

Read: Zomato, Swiggy operate with minimal staffing as restaurants shutter

Over the final two days, Karnataka, Delhi-NCR and Maharashtra—the biggest markets for India’s meals supply startups—have moved quick and issued notifications to local authorities to let meals deliveries perform easily. “We are working through the teething issues due to the lockdown,” stated Deepinder Goyal, founder and CEO, Zomato. “We are yet to see 100% impact in most states.”

That comes at a time when meals supply aggregators are confronted with a two-fold downside—getting permissions to function, and making certain restaurant companions are arrange to open operations.

Both Swiggy and Zomato acknowledged that throughout cities some kitchens have taken the decision to shut down through the lockdown. This is due to a mixture of issues that kitchens are going through on the bottom together with arranging manpower, procuring recent provides and packaging materials in addition to producing the correct quantity of orders to make operations sustainable.

However, there are a number of kitchens which have began hygiene and security checks and are ready to go stay as quickly as they get permission. “My staff is at the premises, they are waiting for their passes from Bengaluru police…the minute we have that we open operations,” stated Nitin Saluja, founder, Chaayos.

Read: Zomato sets up fund for delivery staff, extends Gold memberships by two months

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