Stuck at home but need to consult a vet? This app lets you do just that, virtually

Millie the hamster has an appointment this afternoon. Her vet is seeing her at 2 pm…virtually.

CoZo Plus (+), a Gurgaon-based app that launched on April 13, connects pet dad and mom to vets for one-on-one consultations. Started by Yasir Khalil, Vaibhav Jain and Minal Kaushik, CoZo Plus is an extension of CoZo, a pet wellness service app that was began by the trio in November 2018.

The thought for the brand new app took place after a buddy of the founders’ misplaced her cat due to the unavailability of vets in April, in the midst of the lockdown. “Around the same time, we came across cases where delayed medical help pushed treatable situations to fatal ones,” says Yasir, including, “Soon we found ourselves in a situation where hundreds of people were reaching out to us with concerns about their pet’s health.”

The staff noticed that a lot of pet dad and mom had been counting on secondary data from random sources and social media. “We realised, the best option was to get them medically licensed and certified support. Since tele-consultations are working for humans, then why not try it for pets,” provides Yasir. Soon after the launch, a lot of individuals reached out for the care of stray, deserted and injured animals.

People from rural areas referred to as for his or her cattle, he says. There are additionally requires consultations of rabbits, hamsters, hens, and guinea pigs amongst others. “This application platform is currently non-commercial. We are not charging the pet parent for consultation and will continue doing that,” says Yasir.

“Within two months of launch, we have close to 20,000 downloads,” says Yasir. Around 200 consultations happen in a day. Not just in India, they’ve additionally helped out in Bangladesh, the US, Germany and Singapore.

Yasir says they obtained purposes from over 200 vets. “We started out with four and ramped up to meet the demand and keep the service instant.” Currently they’ve round 15 vets on board. “The doctors had to submit all the relevant documents and certificates. A video KYC is done for the clinic current practice. Feedback analysis and chat reviews are done by an experienced doctor and after these steps, a vet gets on the platform,” explains Yasir. When they began out, the concept was not to be a 24/7 service, but that’s what they’ve change into now, with calls coming in around the clock.

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