Vivek Lohcheb, VP Offline Business Development, PhonePe mentioned in an announcement, “We have a novel providing known as “Stores” on our platform the place over 10 million of our service provider companions are listed. During the lockdown, clients need to know which retailers are literally open and home delivering. We have solved for this by introducing two filters within the Stores part “currently operational” and “home delivery”. We hold this info up to date because the scenario is altering dynamically. We have additionally launched the “Pay Now” function on the Stores web page which enables clients to make the payment remotely from inside the PhonePe app with out the necessity for scanning any QR. ”
PhonePe believes these options additionally resolve the issue from the service provider’s facet as they not solely open retailers as per the extant Govt. laws but in addition per stocking ranges. The retailers need to inform their clients that they’re open and home delivering. Since the launch of those options, PhonePe has seen a three-fold enhance in exercise on the ‘Stores’ web page and a 50% rise in every day visitors on its platform.
Additionally, PhonePe has additionally restructured its homepage and consumer interface to convey important use instances like recharges, invoice funds, cash transfers proper on prime in order that clients get one-click entry to them anytime. It has additionally launched a devoted COVID-19 info centre on its app whereby all particulars together with the tracker on constructive instances, prevention suggestions, signs, checklist of testing centres are made obtainable to the customers. The info offered is taken from genuine sources such because the Ministry of Health & Family Welfare, Govt. of India.