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Flipkart, Amazon India’s Pantry suspend operations temporarily

Last updated on March 26, 2020


New Delhi: Walmart-owned Flipkart and Amazon India’s Pantry have been suspended temporarily as India entered a 21-day lockdown to include the unfold of the coronavirus pandemic. E-commerce platforms have seen a manifold development in orders on their platforms in India over the previous few weeks as folks logged on-line to inventory meals and home items in addition to workplace objects corresponding to routers and cables (for do business from home) on issues round unfold of COVID-19 and restrictions in public motion which have now been enforced.

“Consequent to the order issued on March 24 by the Ministry of Home Affairs announcing a 21-day lockdown across India to contain the spread of the novel coronavirus causing COVID-19, we are temporarily suspending our services,” Flipkart mentioned in a blogpost.

The weblog additional mentioned, “We will be back to serve you as soon as possible.”

Similarly, a observe on Amazon India’s Pantry net web page mentioned, “Dear customers, due to unforeseen circumstances, Amazon Pantry service is temporarily unavailable in your city. We will be back soon”.

A Snapdeal spokesperson mentioned the corporate is working region-wise to finish as many deliveries of important items to prospects as doable as per native working situations.

“We are also actively supporting central and state authorities to help streamline issues for e-commerce operations in order to effectively serve the needs of consumers,” the spokesperson added.

On Tuesday, Prime Minister Narendra Modi introduced a whole lockdown throughout the nation for 21 days, asserting that social distancing is the one means out for the nation in its decisive battle in opposition to coronavirus. More than 500 folks have been examined optimistic for coronavirus in India with 9 deaths.

Amazon India had on Tuesday mentioned it has temporarily stopped taking orders and disabled cargo of low-priority merchandise because it focuses on supply of important objects like family staples, hygiene and different high-priority merchandise.

E-commerce gamers, together with Amazon India and Milkbasket, have been going through disruption in supply of even important merchandise to their prospects.

The authorities, nevertheless, in its notification has allowed supply of all important items together with meals, prescription drugs and medical tools via e-commerce.

Industry watchers have mentioned there’s an pressing want for uniform classification of important objects throughout numerous states, and that directions must stream down clearly to the final mile, the place the supply brokers are going through points.

Industry consultants additionally flagged challenges round motion of supply personnel and workers, in addition to interstate motion of products amid lockdown throughout the nation.

Ananth Narayanan, chief govt officer and co-founder of Medlife, mentioned considered one of its supply personnel in Delhi was hit by the cops on the best way again to the fulfilment centre.

“In the process, he was injured and suffered bruises on his face and body. We now also have reports of similar incidents in Bengaluru,” he added.

Narayanan mentioned the indiscriminate use of pressure in opposition to personnel delivering objects particularly exempted by the federal government through the shutdown, will disrupt providers.

“The essential services sector has to be free of harassment and violence. We request the state governments and concerned authorities to ensure that strict instructions are given to the police to permit delivery personnel with valid documentation perform their duties in these times of crisis,” he mentioned.

Some e-commerce gamers are additionally urging the federal government to increase the scope of important merchandise past meals objects and medicines to incorporate different merchandise, like cable and routers which may be required for patrons who’re working from house.

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