The IRCTC has requested folks not to cancel the tickets they’ve booked on-line for these trains which were cancelled and guaranteed them that they will get full refund mechanically.
Earlier, the railways had prolonged to three months the time to cancel counter tickets until June 21.
The railway subsidiary, IRCTC, mentioned in an announcement that doubts have been raised relating to cancellation of e-tickets subsequent to the halting of railway passenger trains.
“No cancellation required on the part of user. If user cancels his ticket, there are chances he may get less refund. Hence, passengers are advised not to cancel e- tickets on their own for those trains which have been cancelled by railways,” it mentioned.
“Refund amount will be credited to the user account used for booking of e-tickets automatically. No charges are deducted by the railways in case of train cancellation,” the assertion added.
The railways has cancelled all trains until March 31 in view of coronavirus outbreak.